For the past few months, I have been debating myself about the impact of all the focus on Baby Boomers. On January 1, 2010, we entered what will be two decades where old consumers will outnumber those under 18 for the first time in history…not just those born between 1946 and 1964, but all age 50 plus adults. This is the moment many of us, who have been advocating for ageless marketing for the last 20 years, have been waiting to arrive. We were convinced the demographic reality would finally gain the attention of the main stream media, business magazines and policy makers.
Sadly this is not happening. Major media outlets, ad agencies, marketing strategists, and businesses continue to ignore the aging market to focus their attention almost exclusively on baby boomers as
if they were not aging at all but are some type of anomaly. This myopic fascination with boomers is probably not surprising since they have been the primary focus of business and advertising, directly or indirectly for over half a century.
This myopic focus on aging “Boomers” ignores the evidence that they are now embracing later life values rather than the materialistic, ego centered values that dominate life’s first two stages. Sure baby boomers shared some unique events and life challenges, as did every previous generation. The sheer size is what made baby boomers seem unique as this “pig in the python” demographic impacted each life stage as they aged. As a result, our sales and marketing strategies have all been designed to communicate with the 18 to 39 year old demographic that has driven advertising for over 30 years.
When Landon James coined the term Baby Boomer in his book, Great Expectations: America and Baby Boom in 1980, he was referring to a demographic phenomenon and how it would impact the country. I doubt he intended his use of the term baby boomer to be a life time label for 76 million people born over 18 years. Others such as Yankelovich Inc. in the 1960’s and author Sylvia Porter in 1951 had also used the term to describe this explosion. Unfortunately, the term baby boomer was popularized over the last couple of decades by the media, a few authors and self appointed “Baby Boom experts” as
totally different from all previous generations of older adults.
These experts have come up with some memorable slogans or positioning lines such as AARP’s 60 is the new 30 or This is not your father’s Oldsmobile. These campaigns failed as did the attempt by Ameriprise to evoke 60’s music and images to attract maturing investors. Like the AARP and Oldsmobile campaigns, Amerprise’s approach was a failure. As author and mature consumer behavioral specialist David B. Wolfe has stated on many occasions, “Either legions of researchers in adult development psychology have created a large body of bogus findings or nearly all of those who craft messages for older minds are hopelessly out of sync with the realities of maturation.” In other words, to succeed in an aging market place, companies would be well advised to learn about later life values, as should the agencies that serve them. Instead, it seems the current approach is to claim the Baby Boomers are just an extension of the youth culture; because that is what they know.
You don’t have to be a rocket scientist to understand that baby boomers will not all become older consumers at the same time or in the same way. Few were at Woodstock, lived in communes and protested the Viet Nam war. No doubt a like number listened to country music, went to church every Sunday and served in the military. This is not to imply that generational marketing or life stage
marketing focusing on either leading edge or trailing edge boomers does not work…depending on the product. The question is, “Why are we not embracing aging?” By focusing primarily on Boomers, we continue to ignore the older consumer as a powerful consumer group. In fact, it is the only demographic that will grow phenomenally in the next two decades...currently 10,000 adults turn
age 65 every day.
I have come to the conclusion that Boomer Marketing myopia is more than just a distraction; it is the latest form of ageism. “Experts” dodge the question with statements like; “Boomers are reinventing retirement” rather than admitting that “retirement,” as currently perceived, is an outdated concept…a holdover from the industrial age. There is no room for “retirement” in this maturing market where people can remain productive well into their 80’s and beyond. Since the media know, or think they know, how to market to boomers, they choose to simply ignore the reality of an aging market place. However, until we fully embrace both the challenges and the potential of an aging marketplace, we will not develop the new paradigms to guide future success in every sector. Clearly, this is not your Father’s market.
The worldviews, values and behavior of middle age and older adults reflect ebbing materialistic influences that dominate the aspirations of the young and that set the directions of commerce and culture for the last 50 years. Today, our culture is beginning to reflect the qualities of behavior Abraham Maslow made famous with the term self-actualization as people begin depending less on
materialistic sources for life satisfaction and more on experiential sources. Today’s older adult majority will not only change the rules of successful marketplace engagement, but will likely drive a transformation in business enterprises and government policy as well.
Battling ageism in every form should become a priority in the next two decades. We have made tremendous strides in the battles against sexism and racism, but continue to tolerate ageism in
multiple forms. As someone observed recently, “Telling a joke about minorities is called racist. Demeaning women is called sexist. Making fun of older people is called situation comedy.” Boomers will age much like the members of the Silent Generation and we need the combined numbers of all adults over age 50 to win the war against ageism. However, we can’t declare war on ageism until the
baby boom is viewed as a part of the aging of America rather than some aging anachronism.
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